Activity is the running record of everything that happens in your account: who did it, what they did, and when. It’s there for the moments when you need to reconstruct what happened rather than look at a number.

Find Activity in the left-hand menu, just below Reports. It’s available to managers and owners.

What gets recorded

Bookings — created, checked out, checked in, closed out, cancelled, marked no-show, a car assigned to a class booking
Money — payments taken, extra charges added or waived
Manager overrides — when someone bypasses the money gate at check-out or check-in, with the written reason
Fleet — vehicles added, retired or restored, maintenance and service logged, photos uploaded
Settings — pricing, extras, locations, promo codes and team changes
Sign-ins

Some booking actions are recorded on the booking’s own timeline rather than here — extending a rental, and placing, releasing or capturing a deposit hold all show up on the booking, not in Activity. Open the booking when you’re tracing money on a specific rental.

Actions a customer took online are attributed to the customer rather than to a member of your team, under one of two labels: a new online booking (or a quote they booked) shows their name followed by “(online)”, while their other self-service actions — cancelling, paying a charge, updating a card, stopping a renewal — show as “Online renter”. Either way it’s clearly not one of your staff.

Entries are listed newest first, and anything sensitive — overrides, deletions, cancellations — is tinted so it stands out while you’re scanning.

Why it matters

Two everyday uses:

Settling a question. “Why was this rental let out without the deposit?” The override entry names who approved it and the reason they gave.
Keeping honest records. Entries aren’t edited away — a waived charge stays visible as waived, a cancelled booking keeps its reason.

The log is written on a best-effort basis: it’s deliberately never allowed to fail an operation, so in the rare case a write doesn’t land, the action still succeeds without a line here. It’s a practical history of who did what, not a guaranteed compliance audit trail. For money, the booking’s timeline and your Stripe records are authoritative.

Booking-specific history also appears on each booking’s own timeline, which is usually the faster place to look when you already know which rental you’re asking about.

For the numbers rather than the audit trail, see Reading your reports. Questions? Contact us.